How the process works – claiming taxback for work before June 30th 2011
Worked before June 30th 2011?
The 2011 tax year runs from July 1st 2010 to June 30th 2011. You can apply for your 2011 taxback now (we can also lodge returns for years as far back as 2003).
What paperwork do I need to apply?
When applying you will need:
- Your personal details (including TFN and bank details where you would like your refund to be deposited)
- Employer documents – either a PAYG payment summary group certificate or a final payslip from each of your Australian employers (please note if you are missing documents, we can chase these up on your behalf).
How can I apply?
You can apply with us either online, over the phone or in person at our Sydney office.
When you apply, we will e-mail you confirmation of receipt of your application together with some documents for you to sign. All you need to do is print off and sign these documents, then e-mail or fax back to us, together with your payment summaries/final payslips, and we will lodge your return.
How long does it take to receive the refund?
Once the return is lodged, it takes only 10 business days to receive the refund, and we can transfer the money into an Australian or overseas bank account free of charge!
If you have your documents from your employers, your return is lodged the same day we receive them. If you need us to chase your documents, we begin chasing your pay summaries immediately and lodge your return as soon as your employers forward your pay summaries.
How am I kept up to date?
Having listened to our clients over the years, we know that being kept informed of the progress of your return is important to you. You want to know how much you will receive, and when you will receive it, so you can plan the remainder of your travels in confidence.
To ensure this happens our team will keep you updated via e-mail, we will notify you each step of the way from when we lodge your return to when we are transferring your refund to your account. That way you are constantly informed of the progress of your return and you have someone to contact should you have any queries. Giving you peace of mind.
Chasing lost documents – how long is it going to take?
If you don’t have your documents, we will need to chase them up on your behalf, which will take time. Thankfully we have built up an excellent relationship with employers, farms and recruitment agencies all over Australia so our turnaround time is quick.
Once your payment summaries are received, we prepare the return the same day and you are notified of your refund estimate the following morning, meaning you know exactly how much money you can plan to spend for the rest of your travels.
Should you have any queries, please do not hesitate to contact the office.